Two days ago, I heard a loud gurgling sound. When I wandered into the kitchen to investigate, I stepped in water—a lot of water. I splashed past the kitchen table into the bathroom. Water was spouting out of the toilet bowl and cascading onto the floor—it looked like a possessed bidet. I’d love to say I stayed calm, reacted swiftly and handled the situation well. But instead of dwelling on what I didn’t do, here’s what I learned that fateful day:
Continue reading →